What's Inside?

A nurse-owned and operated healthcare facility that provides optimum healthcare in Maryland, Virginia, Washington DC and surrounding communities was challenged in achieving their business goals due to a high-priced job market and limited access to talent pools that fit their needs. The scarcity of certified ICD-9/ICD-10 medical coders in the US and the expensive cost for on-shore talents took its toll on their RCM team and resulted to high denial rates, missed appointments due to ineffective scheduling, and unmanaged patient inquiries.

Find out how partnering with Infinit-O helped them overcome such limitations and improve their healthcare delivery system, all the while saving on operational costs.