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Scaling IT or Customer Support in FinTech or HealthTech (1)

IT Support for FinTech and HealthTech

Fast-growing companies in the finance and healthcare sectors were struggling with IT disruptions, rising support costs, and overstretched internal teams. These challenges impacted productivity, client satisfaction, and overall growth.

Infinit-O implemented 24/7 support, automated ticketing, and dedicated oversight—cutting IT costs by 30% and improving resolution time by 50%.

What you’ll uncover:

  • How we cut IT downtime and response delays
  • Why automation was key to efficiency
  • What changed when internal teams focused on innovation